Payment Options - All major credit cards accepted: VISA, Mastercard, Discover and American Express. We also offer the option of submitting your order and receiving an invoice later. State of Tennessee entities must pay state sales tax of 9.5%
The Customer Service Survival Kit DVD
Program
"Finally, a customer service program that's both fun to watch and provides down to earth direction on this most
important subject. I loved the brain teasers and while The Adventures of the Lonely Man had a serious meaning, I
liked how you made your point with a humorous touch."Donna Farnsworth, Director of Nursing, Stillwaters Health and Rehab, Ludington, MI $479.85 |
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The 11.1%
Solution DVD Collection
"For years our nursing home has enjoyed the council and direction Vicki Flatt has brought us. She's helped us secure
several managed care contracts that have brought thousands and thousands and thousands of dollars to our facility. I have
no doubt that we wouldn't be as financially sound as we are today if it wasn't for Vicki's great leadership."
Jeffrey Scott, Administrator, Sweetwater Nursing Center, Sweetwater, TN $259.95 |
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MDS 3.0 / Medicare Personal
Consultation Subscription Plan “Joel VanEaton wants to help people do the best job possible for their
nursing homes. As a nurse himself, he understands the frustrations we sometimes go through in trying to understand
the complexities of things such as MDS and Medicare. Joel is able to make things easy to understand. He has
the rare gift of being both an outstanding teacher and communicator.”Cheryl Meyers, RN, MDS Coordinator, Georgia War Veterans Nursing Home, Augusta, GA Joel VanEaton MDS 3.0/Medicare Consultation Plan |
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The Complete Crisis Communication
Plan
“Through the years our facility has come to depend on Extended Care Products for outstanding staff training
and developmental
education. The Complete Crisis Communication Plan lives up to our high expectations of your company because it
really delivers great ‘how to’ wisdom and advice”Edwin Matherly, Administrator, Oak Tree Village, Spartanburg, SC $579.95 |
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The Downloadable MDS 3.0 RAI
Manual Package “I’ve found your MDS-RUG programs and materials to be first-rate. They made things
more easy to understand and made my job go much smoother.”Jessica Bowers, MDS/PPS Coordinator, Ivy Hall Nursing Home. Elizabethton, TN $99.95 |
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* Attention GuideOne policyholders: Your previous discounted pricing still remains in effect. If you have any info@extendedcareproducts.com.
* Because Extended Care Products' video programs have proven to work best when
families are able to take a copy outside the
nursing home or assisted living community to share with other relatives and keep for future reference, our pricing policy
reflects this benefit. Thus, as you'll see,
the more video programs you purchase, the lower your cost per program.
First time clients: You have 30 days to review a program and return it for a full refund if you are not
satisfied. However, after your review we'll be happy
to pro-rate and credit the cost of your initial program towards a larger follow-up order. For example, while one video
program is $79.95, five programs are at $19.95
each for a total of $99.75. Thus you would get four additional programs for an additional cost of only $19.80.
