It can happen despite our best of intentions … a resident’s
suspicious death … alleged negligence by a staff member … a fire … a resident’s wandering into
danger … or a natural disaster like a flood, tornado or a hurricane. In fact research shows that every
single day 19 nursing facilities and assisted living communities nationwide are hit by a major crisis … is your
building next?
Quite frankly it’s not a question of if but when! For now, you need to ask yourself: how
will my facility respond- to the families of our residents, the authorities, reporters, and whoever else is looking for
answers?
Will you and your building come across as on top and control of the situation or look like bumbling, stumbling,
fumbling incompetents? At the moment of crisis, you have only one opportunity to make an impression with your
residents, families and reporters.
Extended Care Products, Inc. the recognized leader in staff educational, training and developmental programs for
nursing facility and assisted living professionals and staff is proud to introduce The Complete Crisis Communications
Plan ... [more]
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Over 125,000
copies now in use Nationwide
DVD or VHS
Many people feel guilty about placing their loved one into a nursing facility,
which results in unrealistic expectations of how their loved one will be treated.
Setting Realistic Expectations will help answer most families questions with its honest
presentation of life in a nursing home. Trial attorneys have gotten rich from suing facilities like
yours. This video program is a great way to prevent potential lawsuits. [more]
Please Ask About Personalizing Your Video Programs At A Very Small Charge!
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CMS has once again announced that a portion of the MDS 3.0 RAI Manual is under revision. More updates may
be forthcoming because of the important nature of this material. As a result, you’ve no doubt experienced having to
check and re-check to be sure your Manual is up to date with these vitally important additions ... [more]
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Developed by noted MDS-RUG expert and PPS Alert Publication contributor Joel VanEaton, BSN, RN,
RAC-CT, MDS 3.0-RUG IV Strategies for Success takes your understanding of the dramatic upcoming
changes to the MDS and RUG
landscape to an even higher level. You’ll discover how to directly implement these
changes with 90
pages of workbook material (featuring practical tools you can use) plus a 70-minute instructional DVD all
designed to make
you hit the ground running when the CMS final rule becomes reality within the next few months ...
[Click here] to read more and to see sample footage of the DVD. |
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CMS has posted the final rule! Extended Care Products, Inc. the leader in nursing facility
educational and staff development programs
gets you ready for these important changes ahead with It’s Time to Get Going. Designed
by veteran
long-term care consultant and PPS Alert publication contributor
Joel VanEaton, BSN, RN, RAC-CT,
this program offers you a hands-on opportunity to become both familiar and comfortable with the CMS final
rule regarding MDS
3.0 and RUG-IV ... [more] |
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The Official Nursing Facility Customer Service Training System is exclusively designed for
the demands and challenges that long-term care staff, management
and executives face on a daily basis. ...
[Click here] to read more and to see sample footage of the DVD. |
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The leader in long-term care education and training, Extended Care Products is proud to introduce
its newest program
Great Customer Service for Assisted Living Professionals.Specifically designed for the
challenges faced in the Assisted Living
Environment, this four-part audio CD series addresses the key elements involved in working with
existing families and residents.
... [more] |
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New for nursing home & assisted living professionals. Studies show that next to dying,
people’s second biggest fear is speaking in public.
Now imagine if you’re having to do this with a microphone being shoved in your face, maybe a
television camera pointing
straight at you, or a reporter looking you in the eye and taking down every word you’re saying in
their
notebook. Talk about sweaty palms and a lump in your throat! ... [more] |
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Avoiding Litigation in Your
Long-Term Care Facility
Extended Care Products is proud to introduce one of the nation's top Long-Term Care Defense Attorneys,
Christy Tosh Crider,
of the Baker Donelson, Bearman, Caldwell & Berkowitz Law Firm is this "must-see" video library study
program. Filmed live,
you're in attendance as Ms. Crider, assisted by fellow LTC defense attorney Sonya R. Smith, present this
informative and
educational examination into the inner-workings of how and why many nursing facilities are sued in this day
and age.
DVD or VHS [more] |
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We are pleased to present this Audio CD and Workbook program featuring nursing home defense attorney Rebecca
Adelman of the Adelman Law Firm,
nursing home risk management specialist Ric Henry,
President of LTC Alliance, and Chip Kessler with over 20 years experience in communications, marketing and
public relations.
Finally, here's your opportunity to arm yourself against overzealous plaintiff' attorneys and misguided
families wishing to potentially sue your nursing
facility ... [more]
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Developed exclusively for Extended Care Products' by Nursing Home Defense Attorneys and designed to meet the
challenges facilities are facing in
this time of increased lawsuits. Written in easy-to-understand language for families, this cutting-edge
package offers several outstanding risk management features to
help you potentially avoid future litigation ... [more] |
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You see them in your facility, but what are the families of your residents really thinking about the care
and services your nursing home provides?
Extended Care Products is proud to present Family Relationships 101, a step-by-step family contact
telephone program that helps you and your fellow staff members better
understand what your “customers” are feeling about they way your facility operates ... [more] |
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DVD or VHS
Depicts the realities of life in an assisted living
community. It is a powerful tool for tenant/resident and family education.
This video program enables families to better understand about the assisted living environment.
It is an important risk management tool in your effort to prevent overzealous trial
attorneys from suing you and earning big trial settlements and judgments at your expense. [more]
Please Ask About Personalizing Your Video Programs At A Very Small Charge!
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DVD or VHS
The care plan process is explained to family members or other responsible parties in a caring and
compassionate manner. It also emphasizes why it is in the
best interest of the resident that the family and/or responsible parties stay as actively involved as possible
in the resident’s care. [more]
Please Ask About Personalizing Your Video Programs At A Very Small Charge!
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